Since I have lived here since 1978, so usually when I call for anything, I am treated like royalty. Greatly appreciate that!
When we need something done in our apartment maintenance is done in a timely manner and we love that we don't have to keep calling for any service we need done.
The professionalism and customer care displayed throughout the whole process was exceptional, and being in customer service, I appreciate the small things that help things like this be 100 times more pleasant.
Maintenance crew comes to solve the problem pretty immediately after putting in a maintenance request. They also solve the problem versus just attempting. And I like how they leave a copy of the maintenance request with a note at the bottom so that you know they have come by.
My wife and I love living at Escapade! The staff is friendly and attentive and the maintenance staff is always timely with repairs! Thank you!